Frequently Asked Questions
Everything you need to know about your next round with ProClubs Golf.
What is the standard shipping time for golf clubs?
Most domestic orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while custom-built sets may require an additional week for assembly.
Do you offer a warranty on new and pre-owned clubs?
Yes, all new clubs come with a full manufacturer's warranty. Our certified pre-owned clubs undergo a rigorous 15-point inspection and include a 90-day ProClubs satisfaction guarantee.
Can I trade in my old clubs for store credit?
Absolutely. Use our online trade-in tool to get an instant estimate. Once we receive and verify the condition of your clubs, store credit will be applied to your account immediately.
What is your return policy if I don't like the feel of a club?
We offer a 30-day 'Play Better' return policy. If you aren't satisfied with your purchase, you can return it for a full refund or exchange, provided the equipment has not been damaged.
Are your golf clubs authentic?
We guarantee 100% authenticity on every product we sell. We source directly from major manufacturers and authorized distributors to ensure you never receive counterfeit equipment.
Do you provide professional club fitting services?
While we operate primarily online, we provide detailed sizing guides and live chat support with PGA professionals to help you select the correct shaft flex, loft, and lie angle for your swing.